Shipping policy
Online orders and local delivery
Order online, select your sizes and quantities, and enter your complete delivery address at checkout. Available delivery and carrier shipping options are determined by your address, order value and product availability.
Free local delivery
- Within 20 miles of our Accokeek warehouse or Fairfax delivery location: free local delivery on orders of $300 or more.
- More than 20 miles and up to 60 miles from either location: free local delivery on orders of $500 or more.
Eligible neighboring areas in Maryland, Virginia and Washington, DC are included. Checkout confirms eligibility. We will contact you to arrange local delivery; please provide a phone number and any delivery instructions.
Carrier shipping
Orders outside the local delivery area, and orders below the applicable free-delivery minimum, can ship with a carrier where service is available. Available services and shipping charges are shown at checkout before payment. Carrier shipping is not included in the free local delivery offer.
For local delivery, use the regular checkout or Shop Pay. Other express checkout options may not show local delivery.
Warehouse pickup and assistance
X PACK warehouse: 16200 Livingston Rd, Accokeek, MD 20607. Call to arrange pickup times.
For delivery questions or a damaged or missing shipment, contact (224) 421-0338 or info@xpackllc.com.